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We have
tried to answer many of your questions in the informative pages of our
website and our FAQ's page.
If you have any questions
that are not answered
on our website. . .
Please feel free to contact us!
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The
best way to send a message is via E-mail
- To place
ORDERS only:
order@chagrinvalleysoap.com
**
(We
cannot accept credit card orders via e-mail. Credit card
orders can only be placed through the shopping cart.)
-
For questions,
inquiries, and customer service
info@chagrinvalleysoap.com
Please help us help
you! If you are writing about a shopping cart order,
PLEASE
include your Order Number!
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**Please note: e-mails to
order@chagrinvalleysoap.com are monitored by me, Ida. Over the
next month or so, while I am undergoing treatments, it may take a
bit longer for me to respond. If you wish to expedite an
order, please use our on-line shopping cart.
Please send your questions to
info@chagrinvalleysoap.com.
I appreciate your patience!
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You may CALL
during business hours
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Phone: 440-247-8849
Monday thru Thursday
10am - 4pm Eastern Time
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We are
a home-based business.
Our home phone and business phone are the same.
So we will answer the phone with a simple "hello."
If the answering machine
picks up
we are probably making soap so...
please leave a message! |
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Please note:
If you are calling to place an order,
we cannot accept
credit card payments over the phone.
Please see the payment information on our
Payment Information
webpage!
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You may send a
fax to: Chagrin Valley Soap & Craft
FAX: 440-247-5753 |
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During the business week
(Monday through Thursday) we
try to answer all of our emails within 24 hours.
There are times when e-mails (your or ours) get lost in
cyberspace somewhere. If you
do not receive an answer to your email within 24 hours, please send another.
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We
may not be available to respond to e-mails when we are closed . . .
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BUSINESS HOURS :
Monday thru Thursday
10am - 4pm Eastern Time
We are closed on the weekends
but you can place orders via email or our shopping cart
24 hours a day, 7 days a week.
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Please read
Information on
Vacation Closings--click here!
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Our mailing address to send
a check or money order:
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Chagrin Valley Soap and Craft
140 Skyline Drive
Chagrin Falls, Ohio 44022 |
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Our
all natural soaps
are handmade, one small batch at a time,
using recipes meticulously developed
to produce a soothing soap that feels creamy in your hands, offers a
magnificent long-lasting lather, and leaves your skin feeling clean, soft and
healthy. |
Pumpkin Spice Soap
(A seasonal soap made with real pumpkin!) |
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