How long will it take to receive my order?

• Orders are usually shipped within 3 to 5 business days from receipt of payment.

• Priority mail takes 2-3 days depending on how far you are from Ohio!

• Orders paid for after 12:00 pm Eastern time are posted the following business day.

• Business days are Monday through Thursday!

• If you register (create an account) an account during the checkout process, you will be able to  the date your order has been shipped. Just come back in a few days and log-in at My Account. The link is available at the top of all of our pages under information!

US Shipping Options
 

So many of our customers have asked us to continue offering the Flat Rate shipping options. 
For those of you new to flat rate shipping--there are lots of "no-no's" especially for the Flat Rate Envelopes . . so please read all the information below!

If you do not want to deal with all of the issues involving flat rate--
please simply choose the "Priority Mail: NO Insurance" or "Priority Mail: INSURED"  when you check out. 
This option determines postage by directly communicating with the USPS website.
 

All orders are shipped via
United States Postal Service Priority Mail

USPS Gone GREEN

The United States Postal Service is the ONLY shipping service in the US to achieve "Cradle to Cradle" certification at the Silver level from MBDC (McDonough Braungart Design Chemistry) for human and environmental health.

To learn more about the USPS "Cradle to Cradle" certification  click here!

The Two USPS Priority Flat Rate Options
 

1. Priority Flat Rate Envelope for Orders Under $44.00 only!!!

Wrapped and labeled items are placed in a USPS Priority Flat Rate Envelope.  This is a flat envelope made of cardstock weight cardboard.**    The rate for any weight to anywhere in the US is $5.70 (which includes a 75 cent handling fee).

IMPORTANT: Please note the following: 

• **Due to the size and nature of the USPS Flat Rate envelope, we cannot wrap soaps for maximum protection and cannot guarantee that the bars will not get dinged during shipment.  Also, the flat rate envelope is a thin piece of cardboard and, if handled roughly in transit, can tear.  The rules of the USPS regarding flat rate envelopes, do not allow us to reinforce the envelope in any way.  We have shipped hundreds of orders across the country and most of our international orders using this type of envelope and we have had very few problems.  It is a great way to save money on shipping but please understand that if a package is damaged we cannot be responsible for missing or damaged items. These envelopes cannot be insured.
   
• If you choose the flat rate envelope for orders above $44.00 we will have to email you for the extra shipping. 
   
• There are items that simply will not fit into a flat cardboard envelope.  This shipping option is a FLAT CARDBOARD ENVELOPE!  The rules of the USPS regarding flat rate envelopes, do not allow us to change its shape to accommodate large items--they will return the shipment if we try!    If you choose the flat rate envelope for items that will not fit, we will have to email you for the extra shipping.
   
• If we have to e-mail you for extra shipping, the extra payment you have to make will cost us an additional 75 cents in transaction fees which we must tack on to your postage payment.   We have been having problems with customers not checking e-mail messages--so if we do not hear from you within 24 hours, we will refund your total order.

   

  Click HERE to view a chart that may help you figure how of if your items will fit in the Priority Mail FLAT RATE BOX or ENVELOPE

2. Priority Flat Rate BOX For Orders under $125.00

To use the Flat Rate Box: Choose "Flat Rate BOX Priority Mail: NO insurance" or "Flat Rate BOX Priority Mail: INSURED from the "CHOOSE Shipping Method Menu" drop down menu.)

Wrapped and labeled items are placed in a USPS Priority Flat Rate Box. The rate for any weight to anywhere in the US is $11.45 (which includes a 75 cent handling fee).  The box is only 8 inches x 5 inches x 11 inches and only holds a certain amount of merchandise.

• If you choose the Flat Rate Box for orders larger than $125.00, we will try to squeeze your items into the box, but cannot guarantee their condition on arrival, since there may not be room for protective packaging. 
• The Flat Rate shipping options (envelope or box)  CANNOT be used for Soap Gift items or Howard's Woodshop items.

Click HERE to view a chart that may help you figure how our items will fit
in the Priority Mail FLAT RATE BOX or ENVELOPE

****For small e-mail orders--We will assume that you want the
FLAT RATE ENVELOPE OPTION (if possible)
 without insurance unless you tell us otherwise.

USPS Standard Priority Shipping Options

You can choose one of the shipping options below in the drop down menu of the check-out page
under "CHOOSE Shipping Method Menu"

1. Priority Mail: NO Insurance

• The postage is actually calculated by the USPS based on the weight of the package
  and the zone distance from our zipcode 44022.  A 75 cent handling fee is added.

• This option does NOT include insurance.  Although lost or damaged shipments are extremely rare, if you do not request insurance, we will not be held responsible for damaged or lost orders.

2. Priority Mail: INSURED

• The postage is actually calculated by the USPS based on the weight of the package
  and the zone distance from our zipcode 44022.  A 75 cent handling fee is added.

• The order is insured for the actual cost of the merchandise

• Insurance fees are added to the regular postage rates based on the chart below from the USPS

SHIPPING NOTIFICATION

Orders paid for via PayPal or Check/Money order will receive an e-mail from the USPS or PayPal to let you know that your orders have been processed for shipping. 

Our Credit Card payments are also processed via PayPal and we print our shipping labels directly from the PayPal site.  Unfortunately, since there is no e-mail address associated with Credit Card payments, Credit Card customers do not receive shipping notices.  We are hopeful that PayPal will resolve this problem.

If you register (create an account) an account during the checkout process, you will be able to  the date your order has been shipped. Just come back in a few days and log-in at My Account. The link is available at the top of all of our pages under information!

US PACKAGE INSURANCE

Although lost or damaged shipments are extremely rare, if you do not request insurance, we will not be held responsible for damaged or lost orders.

We also recycle the packaging materials we receive (like packing peanuts) and use shredded paper whenever possible.

A quality bar handmade soap will often "sweat" in humid weather due to the high content of natural humectants.

Click here to read more!