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How long will it
take to receive my order?
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Orders
are
usually shipped within 3 to 5 business days from receipt of
payment.
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Priority mail
takes 2-3 days depending on how far you are from Ohio!
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Orders paid for after 12:00 pm Eastern
time are posted the following business day.
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Business days are Monday through Thursday!
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If you register (create an
account) an account during the checkout process, you will be able to
the date your order has been shipped. Just come back in a few days
and log-in at My Account. The link
is available at the top of all of our pages under information!
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US Shipping Options
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When you order via the shopping cart, you are asked to choose
your shipping option from a drop down menu!
Click on the choices below for an explanation of each!
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So many
of our
customers have asked us to continue offering the Flat Rate shipping
options.
For those of you new to flat rate shipping--there are lots of
"no-no's" especially for the Flat Rate Envelopes . . so please read
all the information below!
If you
do not want to deal with all of the issues involving flat
rate--
please simply choose the "Priority Mail: NO Insurance"
or "Priority Mail: INSURED" when
you check out.
This option determines postage by directly
communicating with the USPS website.
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All orders
are shipped via
United States Postal Service Priority Mail
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USPS
Gone GREEN
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The United States Postal
Service is the ONLY shipping service in the US to achieve "Cradle to
Cradle" certification at the
Silver level from
MBDC (McDonough Braungart Design Chemistry) for human and environmental
health.
To learn more
about the USPS "Cradle to Cradle" certification
click here! |
We
do not use regular First Class mail or Parcel Post shipping
click here to find out why!

| Please help us get your package to you on time:
For those customers using PayPal or any type of Credit
Card (which is
also processed via PayPal) we print our shipping
labels directly from the PayPal site. Please
double check your PayPal address or the address you enter in the
credit card information. Make sure it is correct and has your
full address, apartment
numbers, or other necessary delivery information. Although we
do check to be sure the address is the same as the one you provided
on your order form, we may not notice a misspelled street name,
missing apartment number, or other missing info. |

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The Two
USPS Priority Flat Rate Options
1.
Priority Flat Rate Envelope
for Orders Under
$44.00
only!!!
Wrapped and labeled items are
placed in a USPS Priority
Flat Rate Envelope.
This is a flat envelope
made of cardstock weight cardboard.**
The rate for any weight to anywhere in the US is
$5.70
(which includes a 75 cent handling fee).
IMPORTANT:
Please
note the following:
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**Due
to the size and nature of the USPS Flat Rate envelope,
we
cannot wrap soaps for maximum protection and cannot guarantee that
the bars will not get dinged during shipment.
Also, the flat rate envelope is a thin piece of cardboard and, if
handled roughly in transit, can tear. The rules of the USPS
regarding flat rate envelopes, do not allow us to reinforce the
envelope in any way. We
have shipped hundreds of orders across the country and most of our
international orders using this type of envelope and we have had very
few problems. It is a great way to save money on shipping
but please understand that if a package is damaged we cannot be
responsible for missing or damaged items. These envelopes cannot
be insured.
- If you choose
the flat rate envelope for orders above $44.00
we will have to email you for the extra shipping.
- There are
items that simply will not fit into a flat cardboard envelope.
This shipping option is a
FLAT CARDBOARD ENVELOPE!
The rules of the USPS regarding
flat rate envelopes, do not allow us to change its shape to
accommodate large items--they will return the shipment if we try!
If
you choose the flat rate envelope for items that will not fit, we
will have to email you for the extra shipping.
- If we have to
e-mail you for extra shipping,
the extra
payment you have to make will cost us an additional 75 cents in
transaction fees which we must tack on to your postage payment.
We have been having problems with customers
not checking e-mail messages--so if we do not hear from you
within 24 hours, we will refund your total order.
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Click HERE to
view a chart that may help you figure how of if your items will fit
in the
Priority
Mail FLAT RATE BOX or ENVELOPE
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2.
Priority Flat
Rate BOX
For Orders under $125.00
To use the Flat
Rate Box:
Choose "Flat Rate BOX Priority Mail: NO insurance"
or "Flat Rate BOX Priority Mail: INSURED
from the
"CHOOSE
Shipping Method Menu"
drop down menu.)
Wrapped and labeled items are
placed in a USPS Priority Flat Rate Box. The rate for any weight to anywhere in the US
is
$11.45 (which includes a 75 cent handling
fee). The box is only 8 inches x 5 inches x 11 inches and only holds
a certain amount of merchandise.
- If you choose the Flat
Rate Box for orders larger than $125.00, we will try to squeeze
your items into the box, but cannot guarantee their condition on
arrival, since there may not be room for protective packaging.
- The Flat Rate
shipping options (envelope or box) CANNOT be used for Soap
Gift items or Howard's Woodshop items.
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Click HERE to
view a chart that may help you figure how our items will fit
in the
Priority
Mail FLAT RATE BOX or ENVELOPE
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****For
small e-mail orders--We will assume that you want
the
FLAT RATE ENVELOPE OPTION (if possible)
without insurance
unless you tell us otherwise. |

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USPS Standard Priority Shipping
Options
You can choose
one of the shipping options below in the drop down menu of the
check-out page
under "CHOOSE Shipping Method Menu"
1.
Priority
Mail: NO Insurance
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The postage is
actually calculated by the USPS based on the weight of the package
and the zone distance from our zipcode 44022. A 75 cent
handling fee is added.
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This option does NOT include insurance. Although lost or damaged shipments
are extremely rare, if you do not request insurance, we will not be held
responsible for damaged or lost orders.
2.
Priority Mail:
INSURED
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The postage is
actually calculated by the USPS based on the weight of the package
and the zone distance from our zipcode 44022. A 75 cent
handling fee is added.
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The order is insured for the
actual cost of the
merchandise
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Insurance
fees are added to the regular postage rates based on the
chart below from the USPS
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SHIPPING NOTIFICATION
Orders paid
for via PayPal or Check/Money order will receive an e-mail from
the USPS or PayPal to let you know that your orders have been
processed for shipping.
Our Credit
Card payments are also processed via PayPal and we print our
shipping labels directly from the PayPal site.
Unfortunately, since there is no e-mail address associated with
Credit Card payments, Credit Card customers do not receive
shipping notices. We are hopeful that PayPal will resolve
this problem.
If you register (create an
account) an account during the checkout process, you will be able to
the date your order has been shipped. Just come back in a few days
and log-in at My Account. The link
is available at the top of all of our pages under information! |

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US PACKAGE INSURANCE
The USPS
insurance coverage fees are:
$1.75 ................ $0.01 to $50.00
$2.25 ................ $50.01 to $100
$2.75 ................ $100.01 to $200
$4.70 ................ $200.01 to $300
$5.70 ................ $300.01 to $400
$6.70 ................ $400.01 to $500
$7.70 ................ $500.01 to $600
$8.70 ................ $600.01 to $700
$9.70 ................ $700.01 to $800
$10.70 ................$800.01 to $900
$11.70 ................$900.01 to $1000.00 |
Although lost or damaged shipments
are extremely rare, if you do not request insurance, we will not be held
responsible for damaged or lost orders.
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In an effort to reduce
the amount of waste generated and to
save lots of trees, we do not include paper invoices in your
packages. So please save a copy of the invoice you receive via
e-mail for future reference.
We
also recycle the packaging materials we receive (like packing
peanuts) and use shredded
paper whenever
possible. |
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A quality bar handmade soap will often "sweat" in humid weather due
to the high content of natural humectants.
Click here to read more! |
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These are special buttons for special situations
only!
Please do
NOT use these buttons
unless we have e-mailed you to do
so for this order!
Let us know how if you have any questions!
Contact
Us
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